Privacy Policy for Shrimps

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This Privacy Policy describes how Shrimps ("The Company," "we," "us") collects, uses, and protects the personal information you provide when using our website and booking our catering services.

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1. Information We Collect

We collect information necessary to fulfill your catering order, process payment, and provide our unique service. This includes:

 

a. Personal Identification Information (PII)

• Contact Data: Your name, email address, phone number, and event contact information.

• Event Data: The date, time, and specific location (address) of your catering service or delivery.

 

b. Payment and Transaction Data

• We use third-party payment processors (e.g., Stripe, Square) to handle all financial transactions. We do not store or retain full credit card numbers on our servers. We receive confirmation of payment, transaction details, and a tokenized version of your payment information.

 

c. Technical and Usage Data

• We automatically collect information about how you access and use the website, including your IP address, browser type, operating system, and the pages you visit. This helps us improve our website and services.

 

2. How We Use Your Information

We use the information collected for the following primary purposes:

• Service Fulfillment: To confirm your booking, purchase ingredients, schedule our staff, and deliver or perform the catering service at your specified location.

• Communication: To send you booking confirmations, receipts, policy updates, and communicate about your specific event logistics.

• Marketing (with Consent): To send occasional promotional emails or offers about our services. You can opt-out of marketing emails at any time.

• Security: To detect and prevent fraudulent transactions or abusive activity on our website.

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information to outside parties. We only share data when necessary to perform our services:

• Service Providers: We share necessary data (e.g., name, address, phone number) with our contracted Shrimps crew members and delivery drivers to fulfill your order.

• Payment Processors: Your payment information is securely transmitted to our third-party payment gateways to process your transactions.

• Legal Compliance: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

 

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information (like payment details handled by third parties) is transmitted via Secure Socket Layer (SSL) technology. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

 

5. Cookies

Our website uses cookies (small files placed on your hard drive) to help us remember and process your cart items, understand your preferences, and track site usage. You have the option to turn off all cookies in your browser settings; however, turning off cookies may affect the functionality of the booking process.

 

6. Your Rights

As our customer, you have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate data we hold about you.

• Opt-out of receiving marketing communications from us.

 

7. Contacting Us

If you have any questions regarding this privacy policy or our data practices, please contact us using the information below:

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book@getshrimps.com